"KeyPay has a dedicated support team in Australia and the UK that have supported us with our roll-out and also with any customer issues that we can’t resolve ourselves."
Infra Hub’s vision is to improve the efficiency of businesses and projects by making better use of data and apps that improve integration and optimise delivery of projects.
Stuart Carroll - CEO & Director of Infra Hub - shares how partnering with KeyPay has enabled them to create an end-to-end service offering for their clients.
“We’re able to provide integration between other ERP platforms with a leading cloud-based payroll system through KeyPay’s branded solution offering. Also, we find that the KeyPay support has been great.”
“We needed a leading cloud-based payroll software that tracks expenses, rosters, time-sheets, pay runs and leave with pre-built modern awards, and we found that in KeyPay. The employee self-service portal module is also a great benefit for our customers. All this combined with the API integration made it easy for Infra Hub to create our own integration apps to benefit our customers.”
“It is great to have the partner dashboard available with an easy way to see the current status of our customers across Australia and the United Kingdom. It’s also user friendly and having data such as total number of employees across all customer companies helps us to understand our current growth.”
“We have an app that is now available in Australia, as well as overseas markets in the UK, NZ and Singapore. We are focusing on the Australian and UK markets first and then will look at growing our customer base in Singapore and NZ. KeyPay has a dedicated support team in Australia and the UK that have supported us with our roll-out and also with any customer issues that we can’t resolve ourselves. If the support is as great as in the AU and UK, then certainly we won’t have a problem expanding to those areas as well.”
“There was a steep learning curve in understanding the Payroll legislation in the UK. But having that dedicated KeyPay support in the UK certainly helped us with the more advanced queries from our customers.”