Support
We’re here to help! Email is the best way to contact us and is available outside of business hours and on weekends. You can also access the getting KeyPay set up guide below or comprehensive support articles online that provide clear instructions to solve particular issues.
Getting KeyPay set up
Our setup workflow is here to help with every step involved in finalising your very first pay run regardless if your payroll scenario is straightforward or complex.
The basics
The foundations you’ll need to have in place to begin setting up a pay run.
1. Business: BACS settings
2. PensionSync settings
3. HMRC settings
4. Configure payslip template
5. Add employees
• Import employees
The next level
Upon completing the basics, this section guides you on what you’ll need to configure within KeyPay to meet your payroll needs.
1. Set up additional pay categories
2. Set up additional deduction categories
3. Set up expense categories
4. Set up additional leave categories
5. Set up locations
6. Connect to journal service/chart of accounts
• Mapping GL accounts
7. Set up admin/restricted access users
Employee access
All you need to know about making giving employees access to KeyPay functions and features.
1. Employee portal settings
2. Timesheet configuration
3. Create rosters
4. Clock Me In
After everything above has been completed, you’ll be able to begin finalising your pay runs:
Pay runs
To successfully complete your pay run, ensure that you’re all set up in these areas:
1. Enter employee’s YTD balances
2. Create pay run
3. Finalise pay run
4. Generate reports
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*12 month stats as at December 2019 including weekends and evenings
